Payments, renewals, receipts and refunds

How to pay

Upgrade from Plans in the dashboard and choose monthly or yearly Pro. Then choose how to pay:

• PayU: UPI, cards, net banking and wallets.
• Cashfree: UPI, cards and net banking.

Prices are in Indian rupees. Current prices are on the pricing page.

Does Pro renew automatically?

No. Each payment is a one-time payment that covers 30 days (monthly) or 365 days (yearly). We never charge you again unless you choose to pay. If your dashboard shows a renewal date, that's the end of the period you've paid for.

Receipts

PayU or Cashfree confirms your payment by email. If you need an invoice for your records, write to connect@syncrelay.co from the email address on your account and tell us which payment it's for.

Refunds

From our refund policy:

• The Free plan costs nothing and you can stop using it at any time.
• Monthly and yearly Pro payments aren't refunded for a period that has already started.
• You keep Pro until the end of the period you paid for.

If you were charged twice or something went wrong with a payment, contact us and we'll look into it.

Going back to Free

Because nothing renews automatically, you don't need to cancel: if you don't pay again, there's no further charge. If you'd like us to close your Pro plan early, contact us.