Refund Policy

Effective Date: January 15, 2025

Effective Date: January 15, 2025

At SyncRelay, we value your satisfaction and strive to provide the best experience possible. Below are the terms for refunds and cancellations for our Starter (Free), Professional (Monthly), and Annual plans.

1. Starter Plan (Free)

  • The Starter plan does not require payment and can be canceled or discontinued at any time without any obligation.
  • Users on the Starter plan can upgrade to a paid plan at any time.

2. Professional Plan (Monthly)

  • You can cancel your Monthly Plan subscription at any time.

Refund Policy:

  • No refunds are provided for the current billing cycle. Once canceled, your subscription will not renew for the next billing cycle.
  • Your access to premium features will remain active until the end of the current billing cycle.

3. Professional Plan (Annual)

  • You may cancel your Annual Plan subscription at any time.

Refund Policy:

  • No refunds are provided for the current billing cycle. Once canceled, your subscription will not renew for the next billing cycle.
  • Your access to premium features will remain active until the end of the current billing cycle.

4. How to Cancel Your Subscription

To cancel your subscription, contact our support team at connect@syncrelay.co or reach out through our support portal.

Once cancelled, you will receive an email confirmation. For assistance, contact our support team at connect@syncrelay.co.

5. Abuse of Refunds

We reserve the right to deny refunds to users who repeatedly subscribe and cancel to abuse the policy. Such accounts may also be subject to suspension.

6. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email.

If you have any questions or concerns, feel free to reach out to our support team at connect@syncrelay.co.

Thank you for using SyncRelay!

Contact Us

If you have any questions about our Refund Policy, please contact us: